1. Respect their privacy
Understand that he/she is a customer at your restaurant and has come to enjoy their time, food, company and space. Be a professional and not a fan. Clicking pictures and asking for autographs is also a big no and this should be understood by all the employees.
2. Respect their time and schedule
These high profile guests are busy so don’t make them wait for things like parking or getting their table. Don’t make them wait for their food or their room. No customers should wait for a long time to get their service but be extra careful with high profile customers.
3. Provide complimentary food and drinks
Let them know that they are special and welcoming them with cocktails or an exit dessert goes a long way. Give them more than what they expect from you. Some complimentary appetizers or goodies is also a good option. You can invest in pleasing these guests as it’s a win-win marketing scenario for your restaurant by creating a good enough buzz.
4. Make sure that they are not disturbed by other customers
Everyone gets excited when they see a celebrity but you as a restaurant have to protect your customer even if it’s from other customers. Don’t let them destroy your customer’s privacy as that might result in him/her never visiting you again.
5. Service them with your best employees
