How to Stop Small Thefts from Kitchen Hotels
In the hotel industry, theft is generally a common problem that lower profits; and in extreme cases become a major reason for collapse of a business.
Mostly cash, food, alcohol, supplies, and equipment get reported to be missing from hotel kitchens. It is generally the employees who like to help themselves with a few servings of food or dissatisfied and underpaid ones who go for the money. But at times some guests and burglars also account for such losses.
Here are some tips that will help you reduce such incidents of thefts in your kitchen
1.Set Up Surveillance
Setting up a surveillance system also helps a lot. Various entry/exit points should be well covered by CCTVs and with adequate lighting. But when placing cameras on the inside, try to be as discreet as possible, because too many cameras will make your staff feel as if they are not trusted, thus creating a negative impact on employee morale.
2. Coordinate with Managers on Daily Basis
Maintain a regular habit of checking up with supervisors and managers on a regular basis to update stock and supplies record. You could occasionally bring in an external auditor to make sure that the figures are accurate. Monitoring your inventory, including deliveries made to your restaurant, not only prevents theft but also controls food costs.
3. Regular Checking
Another safe habit can be inculcated in firm itself is frisking of all employees before and after work. This will ensure that no objectionable object comes in the hotel kitchen neither does anything that should remain in the hotel kitchen leave the place.
4. Sometimes Forgiving is Best Option
Sometimes you should understand that you are ultimately dealing with humans, and some may have a weakness for taste, so small incidents should be forgiven and ignored. But it is more important that that you don’t foreground the theft problem and create an atmosphere of distrust.
5. Be Involved
Involvement of owners, kitchen supervisors and managers in operations is one positive way to avoid any opportunity of theft. The supervisors’ and managers’ passion towards work and interest boosts morale of employees and at the same time, these managers can also keep an eye on others. Being hands on owner it is a good practice to regularly communicate with managers to monitor activities happening in your hotel kitchen.
If your staffs feel valued in their firms then their likeliness to steal also reduces. These little techniques, when implemented right, show great results and minimize the risk of theft and keep your hotel kitchen under your control.
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