1. Performance Speaks
Like its wisely said, “Actions speak louder than words” and above everything, all that really matters at the end of the day in any job is the work delivery. Meeting daily targets, helping build customer relationships, in turn helping business gain financial gains, etc. are all that counts on the road to success.
2. Staff’s professional relations with owners and seniors
This definitely helps in going a long way. Asking for regular feed backs, taking suggestions and advises from seniors, ability to face criticisms with grace, following orders from seniors, developing mutual professional as well as a friendly cooperative relationship with peers etc. is a must for long lasting in any business.
3. Staff’s relation with customers
Hotel/Restaurant staff should be given proper behavioural, communication training, for e.g. teaching waiters to greet guests with a smile no matter what, introduce oneself before taking any orders, making a note of the orders(a very important point), repeating the orders back to the guests,etc.
4. Keep updating your self on regular basis
Markets are constantly changing and the only constant thing in the ever changing market is the need to stay updated about the changing business trends. For e.g. a chef, can’t stick to old dish decorating techniques or typical cooking techniques. He needs to keep reinventing his cooking style, food presentation skills, and learn use of new cooking tools for faster service.
5. How you are helping your hotel at the time of crisis when there is less staff and more work
